Elevating Conversational Marketing With Artificial Intelligence There’s a huge swath of potential use cases for conversational AI; it’s not limited to just replacing or augmenting human customer service representatives. That variety in use cases, and the specificity of the industry, will impact how much additional training and tuning will be needed. It integrates with various...
RASA NLU gives developers an open source solution for natural language processing The more data that goes into the algorithmic model, the more the model is able to learn about the scenario, and over time, the predictions course correct automatically and become more and more accurate. CMSWire’s Marketing & Customer Experience Leadership channel is the...